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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Grace Figueredo

Grace Figueredo

November 6, 2024

5  out of  5
rating by Grace Figueredo
"I highly recommend Charlotte in the Union office. I’m very pleased with the patience & service she provided. Looking forward to bundling all of my insurance needs over the next several months. Thank you so much. Grace F."
We responded:
"Grace, thank you so much for your wonderful review! I'm very happy to hear that Charlotte provided you with such excellent service and patience. We're grateful for your trust and look forward to assisting you with all your insurance needs in the coming months. If you have any questions or need further assistance, feel free to reach out anytime. - David Roy - State Farm Insurance Agent, Union, NJ"
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Edison Tigre

November 5, 2024

5  out of  5
rating by Edison Tigre
"Great communication and easy to process"
We responded:
"Thank you, Edison! I'm glad you found our communication clear and the process easy. Your satisfaction is important to us, and we're grateful for your positive feedback. If you ever need further assistance, feel free to reach out. - David Roy - State Farm Insurance Agent, Union, NJ"
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RnR Home Management llc

September 20, 2024

5  out of  5
rating by RnR Home Management llc
"Charlotte is amazing very knowledgeable about the policies and always looking for discount for you wouldn’t have any other agent, but Charlotte"
We responded:
"Thank you so much for your wonderful review! I'm very happy to hear that Charlotte's knowledge and dedication to finding discounts have made such a positive impact on your experience. We truly appreciate your trust in her and our office. If you ever need further assistance, we're always here to help! - David Roy - State Farm Insurance Agent, Union, NJ"
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Bobby Krause

September 17, 2024

5  out of  5
rating by Bobby Krause
"Lisa S. has been incredible to work with! She not only saved me money with better auto/home policies but is VERY responsive with her communications!"
We responded:
"Lisa, thank you for your wonderful review! I'm happy to hear that Lisa was able to help you save money with better auto and home policies. Her responsiveness and dedication to our customers are truly commendable. If you need any further assistance, our office is here to help. - David Roy - State Farm Insurance Agent, Union, NJ"
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Nicholas Brun

September 13, 2024

5  out of  5
rating by Nicholas Brun
"Great service awesome person."
We responded:
"Nicholas, Thank you for your kind words! I'm glad you had a positive experience with our service. If you ever need anything else, feel free to reach out. - David Roy - State Farm Insurance Agent, Union, NJ"
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Jessica Fernandez

September 11, 2024

5  out of  5
rating by Jessica Fernandez
"Amazing staff and service. 100% recommend !"
We responded:
"Jessica, thank you for your wonderful review! I'm glad you had a positive experience with our staff and service. Your recommendation means a lot to us. If you ever need any further assistance, we're here to help. - David Roy - State Farm Insurance Agent, Union, NJ"
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David Gray

August 19, 2024

5  out of  5
rating by David Gray
"Jake from State Farm, took care of me!!!"
We responded:
"David, thank you for your positive review! I'm glad our State Farm office team could assist you effectively. If you need any further assistance, feel free to reach out. - David Roy - State Farm Insurance Agent, Union, NJ"
Profile photo of Robin Del Vecchio

Robin Del Vecchio

August 1, 2024

5  out of  5
rating by Robin Del Vecchio
"Lisa Signorile helped me get a home owner’s insurance policy. My old policy was more than doubled in price. Lisa made sure I had the same coverage as the old policy. I can’t even put into words how much she helped me! THANK YOU LISA!!!!"
We responded:
"Hi Robin! I'm so happy Lisa was able to help you with your homeowner’s insurance policy and ensure you had the same coverage at a better price! Your appreciation means a lot to us. If you ever need anything else, we're here for you! - David Roy - State Farm Insurance Agent, Union, NJ"
Profile photo of David Christian

David Christian

May 20, 2024

5  out of  5
rating by David Christian
"Excellent service with the best agents in the business. They (Lisa) took there time with me and answered all my questions with patience and knowledge. I will recommended this insurance company to everyone, Great service very timely responses. Always checking up on me."
We responded:
"David, I'm happy to hear you had a great experience with Lisa! We're pleased to have provided you with timely responses and thorough explanations. Thank you for recommending our office - we're grateful for your kind words! If you ever need assistance, feel free to reach out. - David Roy - State Farm Insurance Agent, Union, NJ"
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M Kara

May 17, 2024

5  out of  5
rating by M Kara
"I had great experience working with David Roy - State Farm agency. My agent Charlotte was extremely knowledgeable, very patient and detailed. She took her time to explain both homeowner and auto insurance policies. She followed up with the documents immediately and the whole process was very easy and seamless."
We responded:
"We're thrilled to hear about your great experience with our agency! I'm pleased that Charlotte provided knowledgeable and detailed explanations of your homeowners and auto policies. We're grateful for your kind words and look forward to assisting you in the future!"
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Frederick Jameson

May 3, 2024

5  out of  5
rating by Frederick Jameson
"Was a pleasure to deal with!"
We responded:
"Frederick, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Union, NJ. - David Roy - State Farm Insurance Agent"
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Jamie Viera

February 27, 2024

5  out of  5
rating by Jamie Viera
"I was so stressed by the time I got in touch with Lisa Signorile. She is a life saver ! I wish I could have hugged her! She helped me save a significant amount of money and listened to be like a true human being . I ended up canceling a policy with a different auto insurance and bundling my auto and home insurance. I wish I could have given her 10 stars . Truly remarkable."
We responded:
"Jamie, we are grateful for your kind words and thrilled to hear about your positive experience with Lisa. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Lisa exceeded your expectations."
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Nisha patel

February 20, 2024

5  out of  5
rating by Nisha patel
"Lisa Signorile from State Farm Insurance is a lifesaver! She helped me bundle my home and car insurance, saving me a significate amount of money. Her expertise and understating of individual situation are truly impressive. I can confidently say that I'll be reaching out to Lisa for all my insurance needs as long as State Farm has compatibles rates. So grateful for her guidance!"
We responded:
"Nisha, thank you so much for sharing your wonderful experience with Lisa and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Profile photo of Nord Lucanes

Nord Lucanes

January 9, 2024

5  out of  5
rating by Nord Lucanes
"Great customer services"
We responded:
"Thank you for leaving a five-star rating, Nord. Our team appreciates you!"
Profile photo of Jose Martinez

Jose Martinez

December 12, 2023

5  out of  5
rating by Jose Martinez
"Lisa Was amazing through my process."
We responded:
"Thank you, Jose! We appreciate the five-stars and shout out for Lisa! Please don't hesitate to reach out if you need anything!"
Profile photo of clark milioti

clark milioti

December 6, 2023

5  out of  5
rating by clark milioti
"Lisa helped me improve on all my insurance needs -- homeowners, auto and umbrella -- and saved me a significant amount of money. She is very skilled at her craft and I felt that she sincerely cared to provide me with great service. I will indeed call Lisa for all future insurance needs."
We responded:
"Thank you, Clark, for your positive feedback and for acknowledging the exceptional assistance provided by Lisa. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Sara Mal

August 30, 2023

5  out of  5
rating by Sara Mal
"Lisa was on point. She was through and very helpful. She made things happen for us. We're grateful."
We responded:
"Sara, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lisa cares a lot about our customers."
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Randy Ch

August 17, 2023

5  out of  5
rating by Randy Ch
"My agent for my new policy is Lisa Signorile. I had to change policies because GEICO decided to jack up my rates exorbitantly. Lisa led me through the process of changing companies with grace and kindness. She was very knowledgeable and found me all the discounts available and a very good and fair policy for my auto and renter's insurance. I would definitely recommend her to anybody looking for new insurance."
We responded:
"Thank you, Randy, for sharing your experience with Lisa, who assisted you seamlessly in transitioning your auto and renters insurance policies. We appreciate your recognition of her expertise and ability to secure appropriate coverage at a reasonable cost, despite the challenges. Your recommendation of Lisa to potential clients is valued, and we're pleased to have been of service."
Profile photo of Youssef Wahba

Youssef Wahba

July 13, 2023

5  out of  5
rating by Youssef Wahba
"Was helped by Catherine R, great job when it came down to helping me understand how the whole process works and helping out with paper work as well."
We responded:
"Thank you for the wonderful review! Catherine is an asset to our team and we value how much she cares about all our customers. Thank you for joining our Union State Farm family!"
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jimmy arnold

June 30, 2023

5  out of  5
rating by jimmy arnold
"state farm is lucky to employ such a nice person as Lisa Signorile. she is courteous, polite and well informed. i recommend state farm to anyone looking for insurance. be sure to ask for Lisa."
We responded:
"Thank you for the wonderful review, Jimmy! Lisa is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Eduardo Marcon

June 29, 2023

5  out of  5
rating by Eduardo Marcon
"Catherine help me with my policy and went extra mile tô help me. She is very patient and Professional. She deserve 15 stars instead of 5."
We responded:
"Thanks for the kind words, Eduardo! We’re happy to hear Catherine was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Rena

May 7, 2023

5  out of  5
rating by Rena
"Nice work!!!"
We responded:
"Borha, thank you! We appreciate your trust in us to take care of your insurance policies."
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Thomas S

January 17, 2023

5  out of  5
rating by Thomas S
"Great service..."
We responded:
"Thomas, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Alek

Alek

January 5, 2023

1  out of  5
rating by Alek
"Worse insurance company, wouldn’t help for crap… not even advise you, but yeah they would definitely take your money."
We responded:
"Thank you for your review, Elmer. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us at (908) 688-2051 to tell us more about your experience and how we can find a resolution for you. "
Profile photo of Michael Diaz

Michael Diaz

September 6, 2022

1  out of  5
rating by Michael Diaz
"Very horrible service let's get this straight they called me saying I was looking for insurance so I figured I would go with it an recieve a quote . They wanted nothing to do with me unless I had homeowners insurance through them as well this company is trash an should be treated as so. Or find out for your self"
We responded:
"Thank you for your review Michael. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us at 908-688-2051 to tell us more about your experience and how we can find a resolution for you."